Human disconnect
What a customer sees about your business, and where they get stuck: wrong hours, a phone that doesn't dial, no prices.
Sylvania Lab
Free tools for business owners. No sign-up, nothing stored. Each one shows a part of the Sylvania Disconnect Tool you can try yourself.
Two kinds of disconnect
Machine disconnect
What assistants read and repeat about your business: hidden words, missing fees, and deals machines make in a language no person can hear.
Tools you can use today
Website Mirror
See your website the way your customers' assistants see it.
Write my note
A free note that tells assistants your fees and rules, so customers aren't surprised.
Mirror Button
Check any website from your own browser.
The fees test
Do assistants tell customers about your fees? 0 of 8 without a note, 8 of 8 with one. Test businesses were invented.
Machine Whisper Decoder
Hear what machines agree when they stop speaking our language.
Honesty Gap Index
Which local websites tell machines a different story? First results this winter.
Who has the keys to your business online?
A free 10-minute checklist.
Last updated: Oct 2026