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My business shows up twice on Google
Last updated: Oct 2026
Why it matters
customers see two listings with different hours, phones or reviews. Google may also suspend both.
Usual causes
an old address after a move, a listing made by a former manager, or one created automatically from public data.
What to do
- Find out which listing you control. Sign in at business.google.com and see which one appears.
- If you manage both: keep the one with the most reviews and correct information. For the other, contact Google Business Profile support and ask to remove or merge the duplicate.
- If you don't manage the extra one: open it on Google Maps, choose "Suggest an edit", then the option to report it as closed or a duplicate.
Don't delete the listing that has your reviews.
Questions owners ask
Will I lose the reviews on the duplicate?
They may not move over. Ask Google to merge, not just remove, if the duplicate has reviews.
Can I just ignore it?
Not for long. Customers call the wrong phone, and Google may treat the duplicate as a problem.
Can you sort it out?
Yes. We find every listing for your business and help you keep the right one.
Show me what customers see
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