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Customers can't tap to call from my website

On a phone, your number can't be tapped, or tapping it doesn't open the dialer.

Last updated: Oct 2026

What a customer sees

They have to copy the number by hand, or remember it. Many don't bother.

Sometimes the number is inside a picture, so it can't be tapped or copied at all.

Check it yourself in 2 minutes

  1. Open your website on your phone, not your computer.
  2. Tap your phone number on every page: home, contact, booking.
  3. Does the dialer open with the right number, including the area code?

What Sylvania Consulting does

We test every page where a customer might want to call, on a phone, and list each one that fails.

With your yes, we make every number tappable and test it again.

The price

Usually a quick fix: $30. Your first quick fix is free with Start Free.

Show me what customers see

No passwords · No call needed · Read by a person

Questions owners ask

Why would a link not work?

One common reason is a number written without the full US format, so the phone doesn't understand it.

Do I need a new website for this?

No. It's a small change to the site you have.

What about my Google listing?

We check that too: the number should be the same and tappable everywhere.

Read more

Remus Baltatu

Remus Baltatu, Sylvania Consulting

Based in Buffalo Grove. I read every check myself.

(224) 369-4969remus@sylvaniaconsulting.org