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My new Google Business Profile got suspended

Last updated: Oct 2026

Common reasons for new businesses

  • Extra words in the business name (town, service, "best").
  • An address Google doesn't accept: a virtual office, a P.O. box, or a home address shown for a business customers don't visit.
  • A second profile for the same business.
  • A name, phone or website that doesn't match what Google finds elsewhere.

What not to do

don't make a new profile, and don't pay anyone who promises a guaranteed fix.

What to do

  1. Fix the cause first: real name only, correct address or service area, one profile.
  2. Gather proof: business registration, a utility bill or lease, photos of your sign or vehicle.
  3. Ask for reinstatement from inside your Google account and attach the proof.

Questions owners ask

How long does reinstatement take?

Google decides. Make the request once, with clear proof.

Will I lose my reviews?

Reviews usually come back if the profile is reinstated.

Can you help?

Yes. We check what caused it and help you prepare the request. You stay the owner.

Show me what customers see

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