Remus Baltatu · Sylvania Consulting · Buffalo Grove, IL · (224) 369-4969

Truth before spending.

Sylvania Disconnect Tool · See where customers get stuck

When a new customer looks you up on Google, or asks an AI app like ChatGPT, do they get the right answer?

Wrong hours, an old phone number, Google saying you’re closed, an AI naming someone else. A customer sees it, goes elsewhere, and you never find out. I check what a new customer sees about your business, show you each problem with the date I found it, and fix the first one free. You approve every change.

Why free? Sylvania is a small business in Buffalo Grove too. We grow when owners recommend us to other owners.

No passwords · No call needed · Nothing to sign · No promises about Google rankings or AI answers

Check my business, free

Free check with the Sylvania Disconnect Tool

Got an email from me? Just reply to it with one word.

45% of consumers used AI tools to find local businesses in 2026, up from 6% a year earlier. BrightLocal, 2026

Recent work: Vanmarc Chicago Limo · ES Health Balance · Rex Renovation

Read what the video says

Sylvania Consulting. We check your business the way a new customer does: Google, your website, reviews, your phone and AI apps. We find where customers get stuck: finding you, trusting you, reaching you, booking, coming back. Then we fix it. Plain words. Clear prices. Nothing changes without your OK. See what your customers see. Check your business, free, at sylvaniaconsulting.org.

Truth before spending. Diagnosis before action.

What does AI say about you? Free AI check

See an example report

Free. Read by a person, not a robot. We never ask for your passwords. Nothing changes without your OK.

We can also help put the findings to work—from approved fixes to researching and contacting potential customers on your behalf.

See where customers can get stuck.

A customer finds your business but can’t find your phone number. How do they contact you?

This map shows where the number is missing, how those places connect, and what to fix.

This is a made-up example. Start Free looks at your own business.

Explore the example →See the full example report Your website, Google, reviews and AI apps, explained

Illustrative map showing how a missing phone number connects the website and Google Maps to the step of contacting the business.

A treatment menu—but no clear first step.

A real case: ES Health Balance.

What was visible: The website listed treatments without clearly explaining where a new client should start.
What the owner explained: Emil starts with an evaluation before recommending a treatment.
Recommended correction: Make the evaluation the clear first step, introduce Emil earlier, and use one current booking route and one consistent practice name.

Status: Website work in progress. We research potential customers and referral partners, and send outreach emails on the practice’s behalf. This work builds on our investigation into how people find, understand and choose its services.

Two more real cases

Vanmarc Chicago Limo

Luxury described the ride, not who handles a changing trip. We recommended showing the coordination: airports, stops and schedule changes.

Status: We research people and businesses that arrange chauffeured travel, and contact relevant prospects on Vanmarc’s behalf. The outreach connects their transport needs with the service Marius provides.

Rex Renovation

Buyers saw wood photos but lacked details to assess a specific piece. We recommended a record for each piece: size, species, condition, price and availability.

Status: We built their website and online store, and are finding Illinois buyers for their inventory of more than 500 pieces of dried and treated specialty wood.

What our clients got

Vanmarc Chicago Limo, Northbrook

A signed, paying client (October 2026).

Our outreach on their behalf brought direct quote requests from a consulate’s trade office, for airport transfers for a visiting delegation, and from a Chicago university’s international-student office, for airport

rides for arriving students.

ES Health Balance, Park Ridge

Our outreach brought yeses from a park district’s senior center, a Rotary club’s newsletter, a charity walk’s event team and a local chiropractor’s front desk.

The owner says new people are calling him, including from the Bulgarian community.

Rex Renovation, Illinois

We built their new website and online store (rexrenovation.com), so they can sell their furniture and specialty wood online.

We are also finding buyers in Illinois for their inventory of more than 500 pieces of dried and treated specialty wood: interior designers, architects, custom home builders and furniture makers.

These cases describe findings, recommendations and work in progress. Every check is done by hand, and we only report what we can show you. All three owners approved these words. Sylvania does not promise rankings, AI placement, calls or sales, and these results are not a promise of the same for any other business.

Read the full cases →

Why owners choose Sylvania

Most companies sell you more: more ads, more posts, more software. We start by checking what a new customer already sees, and whether anything stops them.

We look from your customer’s side.: We follow the steps a new customer takes, from finding you to booking, not just your rankings.
A person reads every check.: Remus reads every check himself. You get plain words, not a dashboard to figure out.
You see the proof.: Every finding shows where we saw it. If we can’t tell, we say so. We never guess and call it a fact.
We can check what AI tells your customers.: Start Free asks ChatGPT twice, hours apart, for your phone number, website, address and hours, and checks each answer against what you publish. Monthly Check repeats the same agreed question set and wording each month. Tools and dates identify snapshots; AI answers can vary, with no recommendation or results guarantee.
Small prices, no long-term commitment.: One quick fix is free after your written approval of the exact change, capped at 30 minutes including communication and testing. Quick fixes are $30; standard fixes are $75. Monthly Check is $19.99 a month. The first month is free, no card needed; invoices follow the report. Cancel with one email.
We never ask for your passwords.: You make each change yourself, or approve ours first. If something isn’t worth fixing, we tell you.

How Sylvania compares with a typical marketing agency and do-it-yourself software
	Sylvania	Typical marketing agency	Do-it-yourself software
What you get	The problem, the proof, a recommended fix	Ongoing marketing work	A dashboard and reports
Who makes changes	You, or us with your written approval (quick fixes $30, standard fixes $75)	The agency	You
Price to start	Free check	Usually a monthly retainer	Usually a monthly or yearly subscription
Commitment	None	Varies; often several months	Varies; some plans renew yearly

Based on how agencies commonly publish their plans. Every company differs. Check their terms.

Examples of what we check

Illustrative examples

Booking: Does the button lead to the service you intend?
Business details: Do your website and Google listing agree?
AI answers: Does ChatGPT give the correct information about your business? About the AI Check

Seven places to check in a customer’s journey.

1. Finding you
2. Trusting you
3. Reaching you
4. Booking and paying
5. The visit
6. Coming back
7. Sending friends

From our own checks

275

New Chicago businesses we checked on Google

118, about 2 in 5

Had a problem we confirmed: customers may not find them, or can't reach them

59, about 1 in 5

Did not come up when we searched their name

Sylvania’s Google checks of newly licensed Chicago businesses, 2026. Google listing only.

How we checked →

Short videos

How deep do you want to look?

Your customers see things you can’t see from the inside. Start free, and go deeper only if what you find is worth it.

Most free audits hand you a score and a long list of technical problems. We look the way your customer does, and tell you the one thing that matters first, with proof you can check yourself.

Start Free

See what a new customer sees, and get one thing fixed free.

a check of Google, Google Maps and your website
What ChatGPT says your phone, website, address and hours are, asked twice and dated, compared with what you publish
one free quick fix

Not included

any other fix (quoted first)

Get started →or fill in the free check form

$149 one time

Deep Dive

One problem you choose, traced to its cause, with a written fix plan.

for example "why AI recommends a competitor in my town". Up to 2 hours.

Not included

doing the fixes (quick fix $30, standard fix $75)

Get started →

$499 one time

Foundation

The full review of how customers find you, plus the first round of fixes.

a full review of how customers find and contact you, including AI answers
up to 8 quick fixes
up to 2 new pages on your current website, aimed at the customer questions you lose. Up to 6 hours in total.

Not included

more pages ($75 each)
a new website
a new look for your site
online booking or online payments

Get started →

Not every check finds a problem. When it doesn’t, we say so. Going deeper is always your choice, and nothing changes without your OK.

You corrected it. Is it still right?

Monthly Check: Every month, the same 8 checks, a one-page report and a short video.

$19.99 a month. Free: the first month (no card needed), and any month with nothing worth reporting.

Billing: an invoice by email after the report, only for months you pay for. Unpaid invoices pause the next check.

Fixes are priced in the report, you decide. Anything that happens between checks is not included.

Get started →See the 8 checks Or request the free AI Check

Know the price before you say yes.

Start Free$0
See what a new customer sees, and get one thing fixed free.
Deep Dive$149, one time
One problem you choose, traced to its cause, with a written fix plan.
Foundation$499, one time
The full review of how customers find you, plus the first round of fixes.

See all prices →

Who you’ll work with

Remus Baltatu

Buffalo Grove.

Sylvania is small on purpose. I read every check myself, explain it in plain words, and tell you when something isn’t worth fixing.

Before someone sells you the answer, make sure you have the right question.

Want to see what a new customer sees?

Start Free →

Call (224) 369-4969 Email remus@sylvaniaconsulting.org